Customer Service Awareness

👤 Creator: lctcadmin

📅 Uploaded On: 12/04/2025

⏱ Duration: 1 month

🌐 Language: English

₹11.99
Customer Service Awareness
⭐⭐⭐⭐⭐(6,750)

Details

Learn how to deliver excellent customer service in care and business environments. This course covers communication skills, empathy, and strategies for handling complaints positively.

What You Will Learn

  • First Impressions: Understand how tone and attitude affect service.
  • Active Listening: Respond effectively to customer needs.
  • Problem Solving: Resolve issues quickly and empathetically.

Frequently Asked Questions

Who can take this course?

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Is this course CSTF aligned?

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Will I receive a certificate?

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Can I access the course on mobile?

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How long will I have access?

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